Shipping Policy
Shipping Policy
At Animya, we do our best to ensure your order arrives quickly and safely in Switzerland.
Delivery Area
We currently deliver only in Switzerland.
Order Processing
Orders are processed within 1 to 3 business days after payment confirmation.
Orders are not processed on weekends or Swiss public holidays.
During peak demand periods, an additional delay may exceptionally apply.
Delivery Times
Estimated delivery times are:
🇨🇭 7 to 15 business days
These times are indicative and may vary depending on:
-
the carrier
-
the volume of orders
-
any logistical delays beyond our control
We always do our best to ship your order as quickly as possible.
Shipping Costs
Shipping costs are clearly indicated during checkout.
Delivery may be free depending on current promotions.
Order Tracking
When tracking is available, you will receive an email with a tracking number after shipment.
It may take a few days for tracking information to become visible.
Delivery Address
It is your responsibility to provide a complete and correct address.
In case of an incorrect address or a returned package, reshipment fees may be charged.
Delays and Unreceived Packages
We are not responsible for delays caused by the carrier or exceptional circumstances.
If your package has not arrived after 20 business days, please contact us at:
We will investigate the situation and find an appropriate solution.
